| VNCTech.com offers
pricing plans to meet the needs of both individuals, businesses, and
state/local government. We offer different rates based on the services
needed as well as a standard per minute rate. While some repairs come
with set fees, others are based on time used and can be accurately
quoted after only a few minutes of diagnostics. Please review some of
the more common billing terms below for more information. If you have
any questions about our billing and sales, please feel free to
contact us for more information. |
| |
| Per-Minute Billing: |
| This method of billing is
our standard plan and involves a $2.00 per minute charge. These charges
are found to save the most money for our clients when compared to
national average rates from local and large chain repair centers. Please
note that all per-minute billing charges from with a minimum of $35.00
which is billed as our initial diagnostics fee. We use this diagnostics
fee to determine what is wrong with the machine and what we believe it
will take to repair it. The $35.00 diagnostics fee can be applied to any
repair costs that are incurred should the client decide to allow our
technicians to complete the repair. However, if the client decided that
the estimated repair costs are simply not worth paying, the only thing
owed is our $35.00 diagnostics fee. |
| |
| Retainer Billing: |
| For clients that require
repeated support (mainly businesses) we offer discounted rates when we
are placed on a retainer. Retainer fees are compiled on a per-client
basis and can be determined once the client has informed us as to the
amount of machines that are used, clients at the location, and whether
or not 24-hour service and support will be needed. Retainer billing
removes the per-minute charge and sends the client into a fixed billing
method per incident. This helps to save the client from paying more and
more per-minute charges when a client at the location calls for smaller
issues. |
| |
| Fixed Rate Billing: |
| This style is more
comparable to that of a standard repair facility. We inform the client
of our repair costs up front and bill accordingly. While this method can
be helpful to clients that have slower internet connections, it can also
help our clients that simply need a more accurate fixed rate rather than
a per-minute rate. Please keep in mind that our $35.00 diagnostics fee
still applies to our fixed rate and can be applied to the final bill
once the service is completed. |
